Relevant Product: Auto Responder | Signature Manager Exchange Edition
WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
Scenario
You are unable to save the console and see an error similar to this:
Reason
This error is often caused when the remote deployment folder has either been removed or the console has lost access to the share due to a change in permissions.
Resolution
To resolve this issue, any one of the following methods can be implemented:
- If you only have one Exchange server, it is not necessary to have a remote deployment configured. Remove the Remote Deployment location from the Exclaimer console - this should now allow you to save.
- If you have multiple servers with Exclaimer installations, then remote deployment is required.
Try creating a new shared folder and specify this in the console instead (ensure that the correct permissions have been set up according to Remote Deployment - Configuration Synchronization and the location path is correct.)