Relevant Product: Signature Manager Exchange Edition
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
Scenario
The Exclaimer Signature Manager Exchange Edition console fails to load and the following window is displayed:
When you click View problem details, an exception error similar to this is displayed:
ERROR: System.Configuration.ConfigurationErrorsException: An error occurred creating the configuration section handler for userSettings/Exclaimer.Console.Host.Engine.Properties.Settings: Could not load file or assembly 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified. (C:\Users\administrator.TMGAINC\AppData\Local\Exclaimer_Ltd\Exclaimer.Console.Host.ex_StrongName_vghfkm0lb30qe0acnecircqk2wolr552\2.0.3.0\user.config line 5) ---> System.IO.FileNotFoundException: Could not load file or assembly 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified.
File name: 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
at System.Configuration.TypeUtil.GetTypeWithReflectionPermission(IInternalConfigHost host, String typeString, Boolean throwOnError)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.Init(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.InitWithRestrictedPermissions(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.CreateSectionFactory(FactoryRecord factoryRecord)
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
— End of inner exception stack trace —
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(String sectionName)
at System.Configuration.ConfigurationManager.GetSection(String sectionName)
at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.GetPropertyValueByName(String propertyName)
at System.Configuration.SettingsBase.get_Item(String propertyName)
at System.Configuration.ApplicationSettingsBase.GetPropertyValue(String propertyName)
at System.Configuration.ApplicationSettingsBase.get_Item(String propertyName)
at Exclaimer.Console.Host.Engine.Properties.Settings.get_Item(String propertyName)
at Exclaimer.Console.Host.Engine.ConsoleHostApplication.UpgradeSettings()
at Exclaimer.Console.Host.Engine.ConsoleHostApplication..ctor(String[] args)
at Exclaimer.Console.Host.Engine.ConsoleHostApplication.Run(String[] args)
at Exclaimer.Console.Host.Program.Main(String[] args)
File name: 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
at System.Configuration.TypeUtil.GetTypeWithReflectionPermission(IInternalConfigHost host, String typeString, Boolean throwOnError)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.Init(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.InitWithRestrictedPermissions(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.CreateSectionFactory(FactoryRecord factoryRecord)
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
— End of inner exception stack trace —
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(String sectionName)
at System.Configuration.ConfigurationManager.GetSection(String sectionName)
at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.GetPropertyValueByName(String propertyName)
at System.Configuration.SettingsBase.get_Item(String propertyName)
at System.Configuration.ApplicationSettingsBase.GetPropertyValue(String propertyName)
at System.Configuration.ApplicationSettingsBase.get_Item(String propertyName)
at Exclaimer.Console.Host.Engine.Properties.Settings.get_Item(String propertyName)
at Exclaimer.Console.Host.Engine.ConsoleHostApplication.UpgradeSettings()
at Exclaimer.Console.Host.Engine.ConsoleHostApplication..ctor(String[] args)
at Exclaimer.Console.Host.Engine.ConsoleHostApplication.Run(String[] args)
at Exclaimer.Console.Host.Program.Main(String[] args)
Reason
This issue occurs can be caused by a change in the version of .NET Framework being used on the server.
Resolution
To resolve this issue:
- Re-install the software or upgrade to the latest available version of the product.