Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
Scenario
This article relates to any Exclaimer on-premise signature product.
You are trying to save a signature template when an exception similar to this is displayed:
System.InvalidOperationException: Compiler executable file csc.exe cannot be found. at System.CodeDom.Compiler.RedistVersionInfo.GetCompilerPath(IDictionary`2 provOptions, String compilerExecutable) at Microsoft.CSharp.CSharpCodeGenerator.FromFileBatch(CompilerParameters options, String[] fileNames) at Microsoft.CSharp.CSharpCodeGenerator.FromDomBatch(CompilerParameters options, CodeCompileUnit[] ea) at Microsoft.CSharp.CSharpCodeGenerator.System.CodeDom.Compiler.ICodeCompiler.CompileAssemblyFromDomBatch(CompilerParameters options, CodeCompileUnit[] ea) at System.CodeDom.Compiler.CodeDomProvider.CompileAssemblyFromDom(CompilerParameters options, CodeCompileUnit[] compilationUnits) at Exclaimer.Data.Templates.TemplateCompiler.CompileWithResults() at Exclaimer.Data.Templates.TemplateCompiler.Compile() at Exclaimer.Data.Templates.TemplateDesigner.Serialize(Boolean fUpdateIcon) at Exclaimer.Connectors.OutlookSettings.Settings.Serialize(TemplateHolder templateHolder, Boolean updateIcon) at Exclaimer.Common.Gallery.Feature.TemplateHolder.Serialize(Boolean fUpdateIcon) at Exclaimer.Connectors.OutlookSettings.Settings.EditGalleryEntry(TemplateHolder templateHolder, IWin32Window parentWindow) at Exclaimer.Common.Gallery.Feature.TemplateLibraryHelper.Edit(TemplateHolder item, IWin32Window parent) at Exclaimer.Connectors.OutlookSettings.UI.TemplatePreviewPanel.buttonEdit_Click(Object sender, EventArgs e) at Exclaimer.Console.Elements.Action.OnActionFired(EventArgs e) at Exclaimer.Console.Elements.Action.Fire()
Reason
This exception occurs if .Net Framework 3.5 Service Pack 1 is not installed.
Resolution
To resolve this issue:
- Install .Net Framework 3.5 Service Pack 1 - even if you have a higher version of .Net Framework installed.
You will need to reboot after installing .Net Framework 3.5 Service Pack 1.