Relevant Product: Signature Manager Exchange Edition
WARNING! The following product was discontinued on 1st April 2021 and is no longer available for purchase or support:
- Mail Disclaimers
For more information, please see the Discontinued Questions and Answers page.
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
Scenario
You are using Exclaimer Signature Manager Exchange Edition or Exclaimer Mail Disclaimers.
The Sent Items Update feature is enabled and you find that there are a lot of sent items in the C:\ProgramData\Exclaimer Ltd\Mail Disclaimers\SentItemsUpdate\Cache directory, waiting to be updated.
Resolution
If the Sent Items Update service is not working, the server is likely to be low on disk space.
View the Exclaimer Sent Items Update Service application event log for any errors.
For more information, please the Troubleshooting Sent Items Update article.
If there are any errors visible in the log, then the best option is to raise a Support ticket.