Relevant Product: Signature Manager Exchange Edition
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
During the installation of Exclaimer Signature Manager Exchange Edition on a Microsoft Exchange 2010 server, the following error message is displayed:
ERROR: Error 28001. The cmdlet Exchange PowerShell Agent Registration is not available
When doing the installation with msiexec logging enabled, a more detailed error message is displayed:
ERROR: Error 28001. The cmdlet is not available the Exchange PowerShell Agent Registration. System.Management.Automation.PSArgumentException: The Windows PowerShell snap-in "Microsoft.Exchange.Management.PowerShell.Admin" is not installed on this computer. at System.Management.Automation.PSSnapInReader.ReadOne (RegistryKey mshSnapInRoot, String mshsnapinId) at System.Management.Automation.Runspaces.MshConsoleInfo.AddPSSnapIn (String mshSnapInID) (String name, PSSnapInException & warning) in System.Management.Automation.Runspaces.RunspaceConfigForSingleShell.DoAddPSSnapIn at Exclaimer.Install.Core.CustomActions.CoreActions.RegistrationHelper.GetRunspace () at Exclaimer.Install.Core.CustomActions.CoreActions.RegistrationHelper.RunCommand (Command cmnd) at Exclaimer.Install.Core.CustomActions.CoreActions.RegistrationHelper.UnregisterAgentRouting(CoreAgentInfo Agent) at Exclaimer.Install.Core.CustomActions.CoreActions.RegistrationHelper.RollbackAgentRegistration () (Session session, Action`1 action) at Exclaimer.Install.Core.CustomActions.CoreActions.RunAction
To resolve this issue will require making changes to the registry.
Windows Registry modifications should always be approached with extreme care - serious problems can occur if you modify the Windows registry incorrectly!
We strongly advise you to back up the Windows registry before any modifications are made - in doing so you will have the option to restore the backup if a problem occurs.
For more information, see How to back up and restore the registry in Windows
- Click Start, type regedit in the search box, and then click on Regedit.exe.
- On the left pane of the Registry Editor, navigate to:
- On the left pane of the Registry Editor, delete the registry key v8.
- Close the Registry Editor.
- Install Exclaimer Signature Manager Exchange Edition.