WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
Scenario
You have deployed the Exclaimer Mail Archiver Outlook Add-In to users in your organization. Your users switch between using the Add-In and composing e-mail frequently; for example, searching for customer quote e-mails in the Archive then sending a follow-up e-mail to those customers.
Users using Outlook 2013, Outlook 2016 and Outlook 2019 switch between the tabs on the Outlook Ribbon frequently and they would like a faster way to quickly access the Mail Archiver Outlook Add-In interface.
Resolution
You can customize the Microsoft Outlook Ribbon so that the most frequently used buttons from the Mail Archiver Outlook Add-In appear on:
- The Quick Access Toolbar, or
- The Home ribbon tab; this is the default ribbon tab used when Microsoft Outlook is loaded.
- Microsoft Outlook 2013
- Microsoft Outlook 2016
- Microsoft Outlook 2019
Home Ribbon tab
To manually add the buttons you require:
- Right-click the ribbon at the top of the main Outlook window, then select Customize the Ribbon...
The Outlook Options window is displayed.
- From the Choose commands from: drop-down list, select Main Tabs.
The list underneath changes to show the list of tabs in the ribbon.
- Next to MAIL ARCHIVER, click the + to expand this item.
You will see underneath all the buttons from the Mail Archiver Ribbon.
- From the drop-down menu under Customize the Ribbon: select Main Tabs.
- Next to Home (Mail), click the + icon to expand this item.
You will see underneath all the buttons currently on the Home Ribbon.
- Click New Group at the bottom to create a new group to hold the Mail Archiver buttons.
- Right-click New Group and select Rename to provide a suitable name to the group.
- As required, use the Add >> and << Remove buttons in the middle to add and remove the available buttons from the left to the Ribbon on the right.
You can also use the Up and Down arrows on the right to re-order the buttons or groups.
- Click OK to save your changes.
Quick Access Toolbar
To manually add the buttons you require:
- Click the Mail Archiver tab from the Ribbon.
- Right-click the button you require on the Quick Access Toolbar and from the menu click Add to Quick Access Toolbar.
The button appears on the Quick Access Toolbar but may be greyed out until you sign in.