WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
Scenario
You are unable to install Microsoft PowerShell and/or Microsoft Exchange Management tools on the computer running Exclaimer Mail Archiver to automatically create a Journal mailbox.
Now, you will need to manually create a Journal mailbox.
This page describes the steps on how to create a Journal mailbox:
Also, steps on how to set up the Journal mailbox as a Journal recipient:
Note: Make sure you follow the steps below on a Microsoft Exchange server for your organization.
Creating a Journal mailbox
Using the Exchange Management Console
- Open the Microsoft Exchange Management Console.
- Expand Microsoft Exchange\Microsoft Exchange On-Premises\Recipient Configuration.
- Right-click the Mailbox node and select New Mailbox...
- Follow the steps in the New Mailbox wizard.
We recommend: Use the username as Journal. - Hide the mailbox from your Global Address List (GAL).
To do so:- From the Actions menu on the far right, click Refresh.
- Locate the Journal mailbox from the list of mailboxes.
- Right-click the mailbox item and select Properties.
- Check the Hide from Exchange address lists checkbox.
- Click OK.
- From the Actions menu on the far right, click Refresh.
Using the Exchange Management Shell
Note: The steps outlined below assume your mailbox is called Journal.
- Open the Microsoft Exchange Management Shell.
- Enter the command:
New-Mailbox -Name 'Journal' -UserPrincipalName 'Journal@domain.com' -ResetPasswordOnNextLogon $false
Where, 'domain.com' is your standard email domain. - Hide the mailbox from your Global Address List (GAL) - this step is optional.
Enter the command:
Set-Mailbox -HiddenFromAddressListsEnabled $true -Identity 'Journal@'
Setting up the Journal mailbox as a Journal recipient
Using the Exchange Management Console
- Open the Microsoft Exchange Management Console.
- Expand Microsoft Exchange\Microsoft Exchange On-Premises\Organization Configuration\Hub Transport.
- From the Actions pane select New Journal Rule...
The New Journal Rule wizard is displayed.
- Enter a descriptive rule name.
- Click Browse and select the mailbox you created above.
- Leave the Scope as Global - all messages.
- Click New to create the rule.
Note: Messages will be journaled to this account immediately.
You can now use this Journal account with Exclaimer Mail Archiver.
Using the Exchange Management Shell
Note: The steps outlined below assume your mailbox is called Journal.
- Open the Microsoft Exchange Management Shell.
- Enter the command:
New-JournalRule -Name 'Exclaimer Mail Archiver Journaling Rule' -JournalEmailAddress 'Journal@domain.com' -Scope 'Global' -Enabled $true
Where, 'domain.com' is your standard email domain.