WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
Scenario
You need to retrieve messages which have been archived by Exclaimer Mail Archiver – taking them from the archive store and into a mailbox or PST file.
Resolution
To restore messages from the archive store, you must ensure that the restore to mailbox option is enabled and configured; for more information on how to do this, please see How to enable Restore To Mailbox and Message Forwarding.
Once this option is set, users will be able to restore messages, in bulk, to their mailbox. From there, the messages can be exported to a PST file using Microsoft Outlook options (if required).
- Alternatively –
Messages for an entire day can be exported directly from the archive store using the BIN2PST utility, as per this article: Using Bin2PST.