Articles in this section

Upgrading from Mail Disclaimers to Exclaimer Signature Manager Exchange Edition

Avatar
Exclaimer Support
  • Updated
Follow

Relevant Product: Signature Manager Exchange Edition

WARNING! The following product was discontinued on 1st April 2021 and is no longer available for purchase or support:

  •  Mail Disclaimers

For more information, please see the Discontinued Questions and Answers page.

WARNING! The following products were discontinued on 30 September 2022:

- Exclaimer Signature Manager Outlook Edition

- Exclaimer Signature Manager Exchange Edition
 

The end of Support for these products is 30th September 2024.

For more information, please see the Discontinued Questions and Answers page.

This article guides you through the steps to upgrade from Mail Disclaimers to Exclaimer Signature Manager Exchange Edition. 

To upgrade, follow the steps outlined below:

  1. Download the Signature Manager Exchange Edition from the website.

  2. Install Signature Manager Exchange Edition.
Warning: When you upgrade from Mail Disclaimers 1 to Exclaimer Signature Manager Exchange Edition 2 the product will go into trial mode. You will need to obtain a new license for Exclaimer Signature Manager Exchange Edition 2 from the Exclaimer Sales team (sales@exclaimer.com).

 

Downloading Exclaimer Signature Manager Exchange Edition

To download the Exclaimer Signature Manager Exchange Edition: 

  • Click here to download the Signature Manager Exchange Edition installation file.

Installing Exclaimer Signature Manager Exchange Edition

This is an in-place upgrade of the Mail Disclaimers product and will update the core application only.

All template and policy data will be retained during the upgrade.

To install the Exclaimer Signature Manager Exchange Edition:

  1. Run the Signature Manager Exchange Edition installation file Setup.exe on each Microsoft Exchange Server that has the Hub Transport role (Exchange 2010) or Mailbox role (Exchange 2013 onwards) installed.

  2. You can get the MSI from Exclaimer support by Raising a Ticket online.
    Notes: During the installation process, all the configuration settings will be intact - you won’t need to recreate any templates or enter any configuration settings into the new version.

    However, as a precaution, you can export your configuration settings.

    Once the installation is complete, no further configuration is required and the product is operational.

    During the uninstallation process, the Microsoft Exchange Transport service will be restarted. 

The configuration files are located in the following folder and will not be removed as part of the uninstall process:

Operating System Configuration Directory
Window Server 2008 and Up \ProgramData\Exclaimer Ltd\Mail Disclaimers\Configs

 

Exporting Configuration Settings

To export your existing configuration settings:

  1. Open the Exclaimer Console.

  2. Select the  Exclaimer node.

  3. Open the Action menu.

  4. Select Export Configuration...
  5. Select a location and file name for the export then click Save.

Related articles