Relevant Product: Signature Manager Exchange Edition
WARNING! The following products were discontinued on 30 September 2022:
- Exclaimer Signature Manager Outlook Edition
- Exclaimer Signature Manager Exchange Edition
The end of Support for these products is 30th September 2024.
For more information, please see the Discontinued Questions and Answers page.
You are installing Exclaimer Signature Manager Exchange Edition but the installation fails with an error, reporting that the Microsoft Exchange Transport Service cannot be started.
An error similar to this is also visible in the Windows Event Viewer:
This issue occurs when the server uses Kaspersky Anti Spam and the version is out of date.
To resolve this issue:
- Install the latest version of Kaspersky Anti-Spam, then
- Install Exclaimer Signature Manager Exchange Edition.