WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
Scenario
You want to configure an auto response for when someone sends an email to an alias address of a user.
Resolution
As alias addresses are resolved to the Primary SMTP address by Exchange before Auto Responder processes the email, the policy conditions need to be configured in a particular way to ensure that the Auto Responder Policy works as expected:
- Specify the condition "One or more message headers contains specific words or character sequences":
- Type "To" in the Header box and specify the alias address in the Value box:
- Click ok.
- Save your changes.