Relevant Products: Auto Responder | Signature Manager Exchange Edition
WARNING! The following products were discontinued on 30 June 2021 and are no longer available for purchase or supported:
- Exclaimer Auto Responder
- Exclaimer Email Alias Manager for Exchange
- Exclaimer Mail Archiver
For more information, please see the Discontinued Questions and Answers page.
Scenario
You are using both Auto Responder and Signature Manager Exchange Edition in the same environment. When Auto Responses are sent out, a signature is applied by Signature Manager Exchange Edition, however, you do not wish for these messages to receive signatures.
Resolution
To avoid messages generated by Auto Responder getting signatures from Signature Manager Exchange Edition you can add an exception for messages generated by Auto Responder within your signature Policy in Signature Manager Exchange Edition:
- Open Signature Manager Exchange Edition
- Select the policy that is applying to the Auto Responder generated messages
- Select the Exceptions tab
- Add the following exception
“One or more message headers contains specific words or character sequences” Header: “X-EXCLAIMER-AR-GENERATED” is exactly “true”: