Relevant Products: Mail Disclaimers
WARNING! The following product was discontinued on 1st April 2021 and is no longer available for purchase or support:
- Mail Disclaimers
For more information, please see the Discontinued Questions and Answers page.
Scenario
You have installed Exclaimer Mail Disclaimer and you are using OfficeMaster Fax software from Ferrari-Electronic. You start to receive error messages from Mail Disclaimer for every fax message received by Ferrari-Electronic OfficeMaster.
Reason
The default configuration of OfficeMaster creates a non-standard email message; specifically, the sender email address is in the format <fax-number> instead of a standard email address.
Resolution
To resolve this issue, follow these steps below:
We recommend: When you make this change please contact Ferrari-Electronic support. Their contact information can be found on their website.
- Open Messaging Server Configuration.
- Select System\Component Table from the Quick launch tree.
- On the right, select the Exchange connector.
- Right-click and select Properties.
- Click Stop.
- Under Parameters, add '-alwaysmimefrom'.
- Click Start.
- Click OK.